Retail Customer Experience Specialist

7 days ago


South Burlington, Vermont, United States Planet Fitness, Inc. Full time

Join us as a Retail Customer Experience Specialist at Planet Fitness, Inc., where you will play a vital role in delivering unforgettable experiences to our members. As a key member of our team, you will be responsible for creating memorable moments that exceed expectations.

About the Role:

This position requires a charismatic individual who can engage with customers, build relationships, and provide personalized support. If you have a passion for delivering exceptional customer experiences, we want to hear from you

Your Key Responsibilities:

  • Deliver outstanding customer service through various channels, including phone, email, and in-person interactions.
  • Develop and maintain strong relationships with members, addressing their concerns and providing solutions.
  • Collaborate with cross-functional teams to drive business results and achieve goals.

What We Offer:

  • An attractive salary range of $42,000 - $58,000 per annum, based on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that fosters growth and success.


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