Administrative Support Specialist

7 days ago


Southbury, Connecticut, United States Danbury Hospital Full time

Are you looking for a dynamic and rewarding career in healthcare? We have an exciting opportunity for an Administrative Support Specialist to join our team at Danbury Hospital

About the Job

This role will play a vital part in ensuring the smooth operation of our Rehabilitation Services department. As an Administrative Support Specialist, you will be responsible for providing exceptional customer service to patients, families, and staff while facilitating patient flow.

  • You will serve as the initial point of contact for all patients, greeting and answering phones in a timely and professional manner, prioritizing and directing calls appropriately.
  • You will perform patient registration, scheduling, and financial clearance, ensuring accurate and efficient processing.
  • You will communicate with insurance companies to verify benefits and coverage, guaranteeing proper billing and authorization.
  • You will receive and process patient payments at point of service according to established guidelines.
  • You will create and maintain patient charts, including required documentation, and scan documents into the medical record.
  • You will process medical records requests from various sources, including health information management, third-party payers, attorneys, patients, caregivers, and vendors.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Previous experience in a medical office or similar environment.
  • Excellent customer service skills, with a pleasant, professional, and articulate phone voice.
  • The ability to multi-task, prioritize, and manage time effectively.
  • Computer literacy, with efficient and accurate data-entry and reporting skills.
About Our Benefits

We offer a competitive salary range of $17.60 - $33.48 per hour, commensurate with experience. Additionally, we provide excellent benefits, including health, dental, and vision insurance, paid time off, and opportunities for professional growth and development.

Please note that this is an hourly position with some overtime opportunities. You must be able to travel between outpatient sites, as assigned based on coverage needs.

Contact Information

For more information about this opportunity, please visit our website. We look forward to hearing from you



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