Tech Support Specialist

1 week ago


Princeton, New Jersey, United States TWO95 International Full time

Job Title: Software Delivery Manager

Location: Princeton, NJ

Duration: 2 years with possible extensions

Required Experience: 5+ years

We are seeking a skilled Software Delivery Manager to join our team at TWO95 International. As a key member of our technology department, you will be responsible for the on-site delivery of software services, installation, and configuration for our customers' environments.

The successful candidate will have extensive experience in managing various business systems, networking, and applications problems for standard industry servers, specialized or complex clustered environments. They will also be responsible for delivering reactive and proactive activities according to our Service Level Agreement to ensure customer satisfaction and loyalty.

The ideal candidate will possess a good understanding of the technical aspects of the job and be able to apply basic knowledge of job skills and company policies and procedures to complete assignments/tasks. They should also be able to organize their own tasks and receive general instructions on all work.

**Estimated Salary:** $120,000 - $150,000 per year

Key Responsibilities:

  • Manage the onsite delivery of software services, installation, and configuration for customer environments
  • Solve various business systems, networking, and applications problems for standard industry servers, specialized or complex clustered environments
  • Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty
  • Apply basic knowledge of job skills and company policies and procedures to complete assignments/tasks
  • Organize own tasks and receive general instructions on all work

Requirements:

  • 5+ years of experience in a related field
  • Good understanding of technical aspects of the job
  • Able to apply basic knowledge of job skills and company policies and procedures
  • Excellent communication and organizational skills


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