Operations Manager

1 week ago


Killeen, Texas, United States Altitude Trampoline Park Full time

INTRODUCTION

Altitude Trampoline Park is seeking an energetic, results-driven leader. If you are self-sufficient, assertive, and eager to manage a unique business environment, this position is for you.

PRIMARY JOB RESPONSIBILITIES

  • Support the General Manager in staffing by recruiting, scheduling, onboarding, and training team members; ensuring a safe, secure, and compliant workplace; fostering personal development opportunities.
  • Assist the General Manager in overseeing staff by communicating job expectations; planning, monitoring, and evaluating job performance; coaching, counseling, and managing employee conduct; coordinating and enforcing systems, policies, procedures, and productivity benchmarks.
  • Act as the Manager on Duty when the General Manager and Assistant General Manager are unavailable.
  • Ensure quality service by upholding service standards; analyzing and resolving service issues; identifying trends; suggesting system enhancements.
  • Enhance professional and technical expertise by participating in educational workshops; reviewing industry publications; building networks; benchmarking best practices; engaging in professional organizations.
  • Contribute to team success by achieving related objectives as necessary.

ADDITIONAL RESPONSIBILITIES

  • Manage cash flow effectively.
  • Provide additional services as required by the General Manager.

WORK OVERSIGHT

Operates under the direct supervision of the General Manager and Assistant General Manager, who will outline general tasks, limitations, and priorities.

SKILLS AND KNOWLEDGE

  • 1-2 years of management experience is preferred.
  • Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities in a dynamic environment.
  • Capability to handle various assignments promptly and accurately.

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