RN Team Lead

3 weeks ago


Roanoke, Virginia, United States Carilion Clinic Full time
Job Summary:

As a RN Team Lead - Clinical Operations at Carilion Clinic, you will serve as a clinical resource person, role model, coach, and facilitator for staff and department operations. You will lead your work group, resolve routine issues, and create a positive, productive, and fiscally responsible work unit. You will stay aware of organization developments and initiatives that you can adopt for your work group. You will refer complex or potentially significant issues to manager/director, including issues regarding compensation, work hours, working conditions, hiring, and formal corrective action. You will initiate and facilitate effective open two-way communication and resolution of work site operational issues that support service area goals and objectives. In addition to the lead responsibilities, you will provide professional care to patients of all ages within an assigned area. You will assess, plan, implement, and evaluate patient care in order to achieve optimum patient outcomes for patients as appropriate to service area. You will utilize leadership principles in mobilizing the patient care team to achieve positive patient outcomes. You will follow-up on matters to insure they are successfully resolved. You will assist manager/directors in assuring staff competence and contribute to staff performance development. You will identify areas of improvement. You will have input into the managers developmental plan for each team member, work with the team member on areas of development and follow up to insure the employee is on track with their plan. You will participate in employee performance evaluations by regular coaching of the employee and giving them feedback on their performance, maintaining performance related information throughout the year, preparing their assessment of the employees' performance for their annual review, and regularly giving feedback to their manager/director about their employees' performance. You will assist with and/or prepare work schedules for department or work group. You will insure adequate coverage, equitable treatment of staff, and controls work hours. You will handle clinical issues for the unit contacting the manager/director as necessary and/or apprise them of the situation. You will only refer unusual or potentially broad situations to manager/director. You will collaborate with management regarding fiscal management. You will assure appropriate resource allocation, and maintain staffing levels in accordance with financial targets, provides input to budget process and resource needs and expense control. You will assist with other department responsibilities such as implementing and managing activities resulting from patient satisfaction surveys, performance improvement, and other quality initiatives. You will conduct individual and/or team meetings with their work group insuring effective two-way communications, keep group informed, listens to needs and issues, resolves items brought to their attention, and follows up with team members and management on issues. You will promote positive work environment, hold employees accountable for their conduct and interpersonal skills, and encourages staff development of communications. You will be responsible for compliance with applicable regulatory, licensure and accrediting standards where applicable (The Joint Commission, CLIA, COLA, OSHA, AAAHC, etc).
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