Leading Commercial Lines Expert
3 days ago
Overview
We are seeking a skilled Commercial Lines Team Manager to lead our team in New Jersey and New York. As a key member of our organization, you will be responsible for overseeing the renewal process, monitoring CSR workloads, and coaching CSRs to achieve their KPI goals.
Salary Range: $150,000 - $200,000 per year.
About the Role
This is an exciting opportunity to join our team as a Commercial Lines Team Manager. In this role, you will be responsible for managing a team of Commercial Lines experts, ensuring timely policy renewals, and identifying opportunities for growth and development.
Responsibilities
- Lead and manage a team of Commercial Lines professionals.
- Oversee the renewal process to ensure policies are renewed and invoiced timely within required standards.
- Monitor and assess CSR workloads to identify issues and implement resolutions when needed.
- Coach CSRs to achieve their KPI goals and meet or exceed growth expectations.
- Conduct routine quality audit checks to ensure adherence to service standards and workflow best practices.
- Manage New Business written through Producers.
- Meet with clients to build relationships and provide exceptional customer service.
Requirements
- 5+ years of experience in Commercial Property & Casualty.
- High competency in Commercial Lines coverages and NY/NJ market.
- Prior experience successfully leading a commercial lines team preferred.
- Proficient with computer technology, including Microsoft products.
- Ability to evaluate and prioritize workflow effectively in order to meet deadlines.
About Us
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.
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