Veterinary Front Desk Associate

4 weeks ago


Mount Juliet, Tennessee, United States Southern Veterinary Partners Full time
Job Summary

We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Southern Veterinary Partners. As a key member of our animal hospital, you will be responsible for providing exceptional customer service, managing client relationships, and ensuring the smooth operation of our front desk.

Key Responsibilities
  • Receive and place calls to clients for scheduling purposes
  • Prioritize multiple tasks in a calm and organized manner
  • Maintain accurate client and pet records
  • Assist clients with information, invoices, and prescription items
  • Manage hospital finances, including cash and credit card handling
  • Utilize hospital computer systems for documentation and communication
  • Provide excellent customer service and communication skills
  • Advocate for pets through client education and support
  • Maintain a positive attitude and demonstrate empathy towards clients and pets
Requirements
  • High school diploma or equivalent required
  • Excellent communication and organizational skills
  • Ability to work independently and as part of a team
  • Knowledge of veterinary medical terminology and procedures
  • Flexible schedule, including weekends and holidays
  • Experience with veterinary software preferred
Benefits
  • Competitive hourly rate: $12.35-$18.00/hour based on experience
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Short Term Disability
  • Paid Time Off (Vacation & Public Holidays) - for eligible positions only
  • Educational assistance for qualified teammates
  • Teladoc- FREE doctor access 24/7
  • Discounted Veterinary Care
  • EAP (Employee Assistance Program)

At Southern Veterinary Partners, we are committed to providing a collaborative and supportive work environment that fosters individual career growth and promotes a passion for animal care. If you are a motivated and compassionate individual who is dedicated to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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