Veterinary Front Desk Associate
4 weeks ago
We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Southern Veterinary Partners. As a key member of our animal hospital, you will be responsible for providing exceptional customer service, managing client relationships, and ensuring the smooth operation of our front desk.
Key Responsibilities- Receive and place calls to clients for scheduling purposes
- Prioritize multiple tasks in a calm and organized manner
- Maintain accurate client and pet records
- Assist clients with information, invoices, and prescription items
- Manage hospital finances, including cash and credit card handling
- Utilize hospital computer systems for documentation and communication
- Provide excellent customer service and communication skills
- Advocate for pets through client education and support
- Maintain a positive attitude and demonstrate empathy towards clients and pets
- High school diploma or equivalent required
- Excellent communication and organizational skills
- Ability to work independently and as part of a team
- Knowledge of veterinary medical terminology and procedures
- Flexible schedule, including weekends and holidays
- Experience with veterinary software preferred
- Competitive hourly rate: $12.35-$18.00/hour based on experience
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Short Term Disability
- Paid Time Off (Vacation & Public Holidays) - for eligible positions only
- Educational assistance for qualified teammates
- Teladoc- FREE doctor access 24/7
- Discounted Veterinary Care
- EAP (Employee Assistance Program)
At Southern Veterinary Partners, we are committed to providing a collaborative and supportive work environment that fosters individual career growth and promotes a passion for animal care. If you are a motivated and compassionate individual who is dedicated to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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