Field Service Technician

4 weeks ago


Gallatin, Tennessee, United States Ocado Group Full time

Job Summary

The Ocado Group is seeking a skilled Field Service Technician to join our team in Longview, Texas. As a Field Service Technician, you will be responsible for maintaining and repairing our robotic systems, ensuring optimal performance and preventing potential problems.

Key Responsibilities

  • Diagnose technical issues involving robotic machines, including Fanuc Arms, network connections, hard drives, and electrical box malfunctions
  • Review and understand Standard Operating Procedures (SOPs) and implement changes as they relate to the remote monitoring system to fix issues within the Robotic machines
  • Manage onsite inventory and perform physical audits to ensure a sufficient supply of spare parts, maintain a safe and organized work environment around equipment
  • Conduct preventative maintenance on robotic systems to ensure optimal performance and avoid potential problems
  • Travel to different sites as needed to provide on-site support for customers

Requirements

  • Diploma/Bachelor in Electrical Engineering/Computer Hardware and Software is an advantage
  • Strong understanding of electrical systems, network connections, and robotic technologies
  • Customer-oriented attitude with a focus on providing high-quality service


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