Digital Experience Champion

5 days ago


Nashville, Tennessee, United States Daily Wire Full time

The Daily Wire is hiring a Digital Experience Champion to deliver an exceptional experience for our loyal members across digital and consumer products. As a temporary member of our team, you will play a crucial role in ensuring our members' satisfaction with our products and services.

About Us

At the Daily Wire, we pride ourselves on being America's fastest-growing conservative media outlet for news, opinion, and entertainment. Built from the ground up by Ben Shapiro and Jeremy Boreing, we started as a side gig and transformed into a political news and commentary powerhouse in just 6 short years.

Job Description

This Digital Experience Champion position requires a strong ability to understand our products and services, including DailyWire+, Bentkey, and more. You will be responsible for resolving customer issues, developing product knowledge, and upselling/cross-selling relevant products. Additionally, you will manage incoming calls, emails, and chats while maintaining a professional demeanor.

Requirements
  • A minimum of a High School Diploma or GED
  • Previous experience in customer support, client services, sales, or a related field (a plus)
  • Excellent communication skills, both verbal and written
  • Above-average computer skills and experience with tracking/recording call information, filing documents, or updating customer profiles/accounts

We offer a competitive salary ranging from $20-$25 per hour, depending on experience, along with benefits including health insurance options, paid time off, and a 401(k) plan with a 5% match. If you are a motivated and results-driven individual looking to make a meaningful impact in customer service, we invite you to apply for this exciting opportunity.



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