Guest Experience Specialist

4 weeks ago


Addison, Texas, United States Marriott International Inc Full time

At Marriott International, we're looking for a Guest Experience Specialist to join our team at SpringHill Suites by Marriott. As a key member of our front desk team, you'll be responsible for delivering exceptional guest experiences, from check-in to check-out. You'll take ownership of guiding guests through their stay, processing operational needs, and addressing requests with a guest-first mindset.

Our ideal candidate is a team player with excellent communication skills, a passion for delivering memorable experiences, and a commitment to upholding quality standards. If you're a motivated and organized individual who thrives in a fast-paced environment, we'd love to hear from you.

Key Responsibilities:

  • Deliver exceptional guest experiences through personalized service and attention to detail
  • Process operational needs, including check-in, check-out, and room assignments
  • Address guest requests and concerns in a timely and professional manner
  • Collaborate with colleagues to ensure seamless guest experiences
  • Maintain a clean and organized workspace, adhering to quality standards

Requirements:

  • High school diploma or equivalent
  • No prior work experience required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Commitment to upholding quality standards

Marriott International is an equal opportunity employer, committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.



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