Customer Service Representative

7 days ago


San Jose, California, United States Yama Ebrat - State Farm Agent Full time
Job Overview

This is a customer-facing role where you will provide exceptional service to clients, ensuring their needs are met promptly and accurately. As a key member of the State Farm team, you will play a crucial part in driving success.

About You

We're looking for individuals who are passionate about delivering top-notch customer service, with a strong work ethic and commitment to excellence. If you're detail-oriented, organized, and thrive in a fast-paced environment, we want to hear from you

Key Responsibilities
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a high level of customer satisfaction through prompt and friendly service.
  • Work closely with prospects and customers to understand their insurance needs and provide tailored solutions.
What We Offer
  • An hourly salary of approximately $18 per hour, plus commission/bonus opportunities.
  • Flexible scheduling to accommodate your needs.
  • Ongoing training and development to enhance your skills and advance your career.
Requirements
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.
  • Bilingualism (Spanish) is highly preferred.
Working Environment

This is a remote position, offering the flexibility to work from home and maintain a healthy work-life balance.



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