Logistics Operations Manager
5 days ago
The Logistics Operations Manager role at Ward Transport & Logistics is a dynamic position that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.
About the CompanyWard Transport & Logistics is a leading provider of transportation and logistics solutions. Our team is dedicated to providing safe, efficient, and reliable services to our customers.
Job DescriptionAs a Logistics Operations Manager, you will be responsible for planning, directing, and controlling freight operations to ensure customer satisfaction. You will work closely with our Service Center Manager to create and implement operational plans, set goals, and measure performance.
Your key responsibilities will include:
- Planning and coordinating freight operations to meet customer requirements;
- Creating and updating action plans to achieve operational goals;
- Coordinating and delegating tasks to local operations teams;
- Ensuring compliance with safety standards and regulations;
- Handling customer inquiries and resolving issues in a timely and professional manner;
To be successful in this role, you will need:
- Three to five years of experience in the motor carrier industry;
- Knowledge of operations, clerical procedures, and DOT and HAZMAT regulations;
- Proven track record of effective supervision performance;
- Strong communication and leadership skills;
- Ability to work well with others and direct teams;
- Organizational skills and ability to work with PC systems;
$70,000 - $80,000 per year, depending on location and experience.
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