Senior UX Designer, Ops Tech Solutions Expert

4 weeks ago

Austin, Texas, United States Amazon Full time
Transforming IT Solutions at Amazon

Are you a seasoned UX designer passionate about driving enterprise-level IT solutions? Do you have expertise in Agile methodologies and Program Management best practices? We're seeking a customer-focused, analytically and technically skilled Sr. UX Designer to innovate on behalf of customers, build effective solutions, and deliver within OTS.

Key Responsibilities

You will enable user-centric strategies, improving not only products and services but also the full end-to-end user experience. You will practice a holistic approach to the customer experience, focusing on the entire journey.

You will develop and socialize experiences that drive engagement and excitement throughout the organization, working closely with partners in research, design, and product management across Amazon.

You will analyze customer behaviors, identify opportunities to solve problems, and create cohesive, best-in-class experiences for our most challenging and high-impact areas.

You will create frameworks, conceptual diagrams, user flows, wireframes, detailed visual mockups, and prototypes to communicate high-level design strategies.

You will responsibly and effectively advocate for the customer in a corporate environment, fostering a shared understanding of the customer-centric intersection between design, technology, and business.

You will deliver high-quality creative products while insisting on high standards and attention to detail.

You will present to business, design, and executive-level leadership and support your design rationale using quantitative data and site metrics, customer feedback, and usability findings.

You will help nurture a thriving design culture.

A Day in the Life

As a Sr. UX Designer at Amazon, you will be part of a dynamic team that is transforming IT solutions across a worldwide organization. You will have the opportunity to work on complex projects, collaborate with cross-functional teams, and make a meaningful impact on customer experiences.

Basic Qualifications

8+ years of design experience

Available online portfolio

Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps

Experience designing in an agile development environment

Experience in delivering design solutions for projects of large scope and complexity

Preferred Qualifications

Experience applying scrum to visual or UX design processes

Experience with UX design of complex workflows

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.

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