Mortgage Lending Officer

7 days ago


Washington, United States Citibank Full time
About the Role

The Community Mortgage Lending Officer is a key position within our Consumer Product Sales team, responsible for driving mortgage sales and client relationships through engagement with community clients, diverse real estate agents, and affordable housing non-profit partners.

Key Responsibilities
  • Consult with customers to understand their financial situation, goals, and lending needs to provide tailored mortgage solutions.
  • Analyze financial information to assess customers' eligibility for various lending options and make recommendations accordingly.
  • Promote Citi's brand and mortgage products to customers, highlighting the benefits and features of each solution.
  • Develop and maintain relationships with diverse realtor organizations and affordable lending non-profits to drive mortgage business.
  • Collaborate with internal partners to ensure seamless loan application processing and timely closing of customer loans.
  • Stay up-to-date with industry trends, regulations, and market conditions to provide expert advice to customers.
Requirements
  • 2-5 years of relevant experience in residential mortgage sales and community development.
  • Established relationships with diverse realtor organizations and affordable lending non-profits.
  • Experience with community loan products, including specialized LMI mortgage solutions and lender-paid assistance programs.
  • Strong communication and customer service skills, with the ability to explain complex financial concepts to customers.
  • Knowledge of consumer lending laws and regulations, including fair lending, privacy, and RESPA.
What We Offer

Citi is an equal opportunity employer and offers a competitive compensation package, including medical, dental, and vision coverage, 401(k), life insurance, and paid time off. We also provide opportunities for professional growth and development, as well as a dynamic and inclusive work environment.


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