Senior IT Business Systems Analyst
3 weeks ago
At Bernhard, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.
Our Culture
We believe in growthnot just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.
Job Description
The IT Business Systems Analyst partners with business leadership to understand and clearly define their challenges and opportunities, and to recommend technology solutions that address them. They act as a liaison between the various internal and external stakeholders, and service providers, to drive change and implement technology solutions.
Responsibilities
Key responsibilities include:
- Gathering business requirements and producing system designs and technical specifications
- Configuring software, designing data conversions, integrations, reports, and enhancements
- Testing technology solutions and training key stakeholders
- Maintaining and supporting business software
- Developing and maintaining a detailed understanding of application software, database structures, and business functions
- Acting as project manager and subject matter expert for technology projects
- Communicating with application users to address incidents and resolve problems
- Providing timely production support and escalating issues to management when appropriate
- Mentoring and educating other team members
Qualifications
The ideal candidate will have a Bachelor's Degree and a minimum of 2 years of experience supporting business applications within an IT organization. They will have a clear understanding of process-based systems and familiarity with JDE modules, including Finance, Job Cost, Billing, Procurement, and Service Management. Excellent communication and presentation skills are required, as well as leadership skills and the ability to work under general direction. Experience using MS Office, Visio, and Project is also necessary. Knowledge of SQL is a plus, and International Institute of Business Analysis (IIBA) Certification(s) and Project Management Experience are preferred. Must be willing to travel (~50%).
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