Freight Operations Manager

7 days ago


Saint Peters, Missouri, United States Dayton Freight Full time

About the Role:

As a key member of our Dayton Freight team, the Operations Supervisor will play a critical role in ensuring the efficient and economical routing and movement of customer freight. This position is responsible for planning, scheduling, and implementing methods and procedures to optimize our operations, ensuring high-quality service and accurate results.

Responsibilities:

  • Compile production and service records to measure conformance to standards and identify areas for improvement.
  • Inspect and measure performance of personnel, making recommendations for changes in work practices to enhance overall Service Center operations.
  • Review logs and reports to understand pertinent scheduling, production, and administrative support requirements, collaborating with shift personnel to address these needs.
  • Set up appointment freight deliveries and perform or assist with billing, rating, manifesting, and analysis of freight weight and size.
  • Maintain excellent communication with external and internal customers, ensuring their needs are met and expectations exceeded.
  • Assist with training, development, and evaluation of production and/or clerical personnel, recommending or initiating documentation as necessary.
  • In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train, and develop Service Center personnel, ensuring they are equipped to excel in their roles.
  • Ensure that Service Center premises are protected and maintained, adhering to company safety practices, including DOT, EPA, ICC, and OSHA rules and regulations.
  • Assist in the investigation, reporting, and initiation of corrective actions for accidents, job-related injuries, employee discrepancies, and other issues.
  • Understand and apply company safety practices, ensuring a safe working environment for all personnel.
  • Assist with the facilitation of information meetings with Service Center team members, promoting open communication and collaboration.
  • Effectively handle special assignments as directed by management, demonstrating flexibility and a commitment to excellence.


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