Holiday Season Event Service Associate

7 days ago


Baton Rouge, Louisiana, United States Crowne Plaza Baton Rouge Full time
Job Summary

Experience the excitement of providing exceptional service to guests from near and far as a Holiday Season Event Service Associate at Crowne Plaza Baton Rouge.

Our dynamic team is seeking a skilled individual to serve a variety of holiday treats at our food and beverage vendor booths. This event series will run every Thursday to Sunday, starting from November 29th until December 29th.

About the Role
  • Take customer orders and assemble them correctly with attention to detail.
  • Check identification for age-restricted items, such as alcoholic beverages, to ensure compliance with health guidelines.
  • Accept payment from customers via Square with ease.
  • Verify food items to guarantee quality and safety standards are met.
  • Maintain the assigned area clean, sanitary, and safe for guests.
  • Perform basic maintenance on machines and equipment as needed to prevent downtime.
  • Respond to questions about concession stand location, prices of goods sold, and other items sold to provide excellent customer service.
  • Under the guidance of a supervisor, maintain accurate records of products used and food served to customers.
  • Complete inventory sheets daily, noting supplies that need to be replenished, and submit to the supervisor on duty.
Requirements
  • Attention-to-Detail: Provide accurate service by following directions and company policies.
  • Customer Service: Deliver exceptional service in high-stress environments with effective communication.
  • Collaboration: Work well in a team environment to handle crowds and fulfill multiple orders simultaneously.
  • Communication Skills: Communicate effectively with colleagues and guests while multitasking.
  • Multitasking: Handle multiple tasks efficiently during shifts to meet guest demands.
Benefits

We offer an appealing atmosphere and welcome a wide variety of guests from many different backgrounds. From business travelers to sports enthusiasts, and conference attendees, our guests have a range of reasons to travel to Baton Rouge. We strive to give each of them a positive impression, starting with their interactions with associates of our hotel.

Compensation

$13 - $15 hourly



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