Barista - Part-Time Position

3 weeks ago


Albuquerque, New Mexico, United States Barnes & Noble Full time
Job Summary

As a Barista at Barnes & Noble, you will provide exceptional customer service and create a welcoming atmosphere for our customers. Your passion for coffee and commitment to quality will ensure that every drink and cookie you serve meets our high standards.

Key Responsibilities
  • Work on the café floor, providing physical activity and sales floor support as needed.
  • Deliver perfect beverages that exceed customer expectations through engagement, rapport-building, and friendly, fast service.
  • Make relevant beverage and food recommendations to create an engaging experience for customers.
  • Ensure the café is welcoming by maintaining a stocked bake case and neatly displayed merchandise.
  • Take pride in maintaining a clean and tidy environment, knowing that cleanliness is essential to the customer experience.
  • Execute operational standards correctly, in a timely manner, and in accordance with café standards, safety, and health codes.
  • Protect company assets by adhering to processes and working efficiently to control waste and shrink.
  • Recognize and offer to help both customers and employees with urgency and care.
Requirements
  • Possess a passion for the products we serve.
  • Exhibit a positive and can-do attitude.
  • Enjoy working with people and listening to their needs.
  • Make correct recommendations for handcrafted beverages and food items that satisfy customers.
  • Be well-organized, efficient, and able to multitask.
  • Clearly and respectfully communicate and express oneself.
Expected Behaviors
  • Treat customers as the first priority at all times.
  • Take initiative and consistently grow and expand café knowledge.
  • Enjoy making recommendations and engaging with others.
  • Exhibit and demonstrate initiative.
  • Support company goals and initiatives and be a team player.
  • Show respect and kindness to fellow employees and customers.
  • Accept responsibility and execute all assignments correctly and with care.
  • Accept coaching and feedback from others openly.
  • Be flexible and adapt to an ever-changing environment.
EEO Statement

Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.



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