Pizza Restaurant Team Leader

6 days ago


Plano, Texas, United States ZIO ALS PIZZA AND PASTA Full time
Pizza Restaurant Team Leader

We are seeking an experienced and dynamic Team Leader to join our fast-paced Pizza Restaurant team in the DFW area. As a key member of our management team, you will be responsible for leading by example, overseeing daily operations, and ensuring exceptional customer service.

About Us

Zio Al's Pizza & Pasta is a vibrant and growing pizza restaurant chain with 8 locations in the DFW area. We pride ourselves on delivering delicious food, a fun work environment, and opportunities for career growth.

Salary

The estimated annual salary for this role is $60,000 - $70,000 depending on experience.

Job DescriptionMain Responsibilities
  • Customer Service Excellence: Lead by example in providing outstanding customer service, addressing customer concerns, and ensuring a positive dining experience.
  • Order Management & Delivery Coordination: Oversee the order-taking process to ensure accuracy and timeliness, monitor and track delivery orders, and handle any delivery issues promptly.
  • Inventory & Stock Control: Assist with managing inventory levels and placing orders for ingredients and supplies, perform regular checks to ensure the restaurant is well-stocked.
  • Team Leadership & Training: Support and supervise staff, assist with training new staff on restaurant operations, customer service, and safety protocols.
  • Quality Assurance: Ensure that food is prepared to the highest standards of quality, taste, and presentation, perform regular quality checks.
  • Health & Safety Compliance: Enforce cleanliness, food safety, and sanitation standards in accordance with local health regulations.
  • Administrative Duties: Assist with employee scheduling and payroll, handle cash, register operations, and assist with end-of-day reconciliation.
Requirements
  • Previous experience in the restaurant industry, preferably in a supervisory or management role.
  • Strong knowledge of food safety standards and restaurant operations.
  • Excellent communication and interpersonal skills, with the ability to handle customer concerns professionally.
  • Strong organizational and problem-solving abilities.
  • Ability to manage time effectively in a busy, high-pressure environment.
  • A positive attitude and a team-oriented mindset.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Minimum Age Must be at least 18 years old.
  • Valid Driver's License.
  • Food protection Manager certificate.
Benefits
  • Competitive salary and opportunities for advancement.
  • Fun and supportive work environment.
  • Employee discounts and benefits.
  • Be part of a growing team with potential for career development in the hospitality industry.


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