Pizza Restaurant Team Leader
6 days ago
We are seeking an experienced and dynamic Team Leader to join our fast-paced Pizza Restaurant team in the DFW area. As a key member of our management team, you will be responsible for leading by example, overseeing daily operations, and ensuring exceptional customer service.
About UsZio Al's Pizza & Pasta is a vibrant and growing pizza restaurant chain with 8 locations in the DFW area. We pride ourselves on delivering delicious food, a fun work environment, and opportunities for career growth.
SalaryThe estimated annual salary for this role is $60,000 - $70,000 depending on experience.
Job DescriptionMain Responsibilities- Customer Service Excellence: Lead by example in providing outstanding customer service, addressing customer concerns, and ensuring a positive dining experience.
- Order Management & Delivery Coordination: Oversee the order-taking process to ensure accuracy and timeliness, monitor and track delivery orders, and handle any delivery issues promptly.
- Inventory & Stock Control: Assist with managing inventory levels and placing orders for ingredients and supplies, perform regular checks to ensure the restaurant is well-stocked.
- Team Leadership & Training: Support and supervise staff, assist with training new staff on restaurant operations, customer service, and safety protocols.
- Quality Assurance: Ensure that food is prepared to the highest standards of quality, taste, and presentation, perform regular quality checks.
- Health & Safety Compliance: Enforce cleanliness, food safety, and sanitation standards in accordance with local health regulations.
- Administrative Duties: Assist with employee scheduling and payroll, handle cash, register operations, and assist with end-of-day reconciliation.
- Previous experience in the restaurant industry, preferably in a supervisory or management role.
- Strong knowledge of food safety standards and restaurant operations.
- Excellent communication and interpersonal skills, with the ability to handle customer concerns professionally.
- Strong organizational and problem-solving abilities.
- Ability to manage time effectively in a busy, high-pressure environment.
- A positive attitude and a team-oriented mindset.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Minimum Age Must be at least 18 years old.
- Valid Driver's License.
- Food protection Manager certificate.
- Competitive salary and opportunities for advancement.
- Fun and supportive work environment.
- Employee discounts and benefits.
- Be part of a growing team with potential for career development in the hospitality industry.
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