Software Integration Specialist

5 days ago

Sunnyvale, California, United States Allied Universal® Technology Services Full time

Company Overview

Allied Universal Technology Services is a global leader in security technology that's transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities.

We harness tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology. As a valued team member, you'll be part of a diverse and dynamic workforce that thrives on innovation and inclusivity.

We offer a wide spectrum of job opportunities for both stability and growth across various roles, including service and installation technicians, engineers, and project managers. At Allied Universal, we don't just embrace change; we drive it, creating a culture where diversity fosters innovation and forges caring connections.

Salary

The estimated salary for this position ranges from $90,000 to $135,000 per year.

Job Description

The Applications Engineer will provide software-specific support to our installation team, ensuring the integration of multiple disparate software applications into fully functioning solutions.

This role will be responsible for all levels of system head-end commissioning, upgrades, and advanced diagnostics to achieve the defined functionality of systems operation.

The Applications Engineer should be capable of utilizing existing SDKs and/or APIs to ensure the desired level of integration and perform customized integration between software applications.

The Applications Engineer's schedule will be coordinated by Operations and Project Managers to be effectively and efficiently utilized.

Required Skills and Qualifications

  • Capable of advanced integration between disparate electronic security systems
  • LAN & Network configurations experience include wireless communications system
  • Perform system diagnostic and troubleshooting duties to ensure a fully functioning system
  • Work with Project Managers, End Users, and Technician team to provide assistance in regards to the software systems
  • Troubleshoot project issues and engage appropriate resources as needed
  • Escalate significant issues to management team as needed
  • Work with the Project Management team to coordinate project and work schedules to ensure project efficiencies
  • Work with Operations Manager to schedule and maintain appropriate licensing and software trainings for professional development
  • Take the lead in End User Software training

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly

Other Information

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or relationship/association with a protected veteran.

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