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Senior Operations Manager

1 month ago

Bainbridge, Pennsylvania, United States Nordstrom Full time
Job Overview

The Senior Operations Manager is a seasoned leader with a proven track record of driving operational efficiency, cost reduction, and strategic growth. This critical role requires a strong leader who can develop and grow a team of managers and employees, while driving key programs and processes.

Key Responsibilities
  • Support the business strategy by driving results for overall safety, quality, and performance while driving efficiency and scale
  • Lead, develop, and grow the performance of a team of about 7 managers and their supporting teams across multiple shifts and departments through strong emotional intelligence
  • Recruit, select, onboard, and train the right leaders
  • Demonstrate good judgment when making decisions and own the impact of decisions made
  • Promote equity across the network and within the organization
  • Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
  • Drive KPI metrics as well as 4DX and facility performance scorecards
  • Partner with on-site and virtual operational support teams and partners to test, pilot, implement solutions for the building
Requirements

This role requires a strong leader with the following qualifications:
  • 6+ years of warehouse experience in a managerial role
  • Well-developed and proven time management skills and the ability to prioritize
  • Demonstrated capabilities in developing leaders and growing leadership competencies in their direct reports
  • Strong knowledge of warehousing Key Performance Indicators (KPIs)
  • Demonstrated excellence in managing projects, programs, and initiatives within a building
  • Ability to analyze data and determine actions based on improvement opportunities
  • Excellent verbal and written communication skills
Nordstrom Benefits

Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
Additional Information

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

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