Clinical Support Specialist

3 weeks ago


Springfield, Missouri, United States Cook Group Full time

The Clinical Specialist provides clinical support for extensive medical device product lines through direct physician interaction, medical staff education, and procedural consultation.

The Peripheral Intervention division of Cook Medical focuses on device technology that addresses broad cardiovascular applications, including treatment of peripheral arterial disease and pulmonary embolism prevention.

For more information about Cook Medical, visit Cook Medical website.

Clinical support during procedures includes:

  • Identifying, establishing, supporting, and developing relationships with key clinical and non-clinical decision-makers to clinically support company product lines.
  • Providing clinical experience to the Sales force, Product Development, Marketing, Quality Assurance, and other internal groups.
  • Maintaining knowledge of SBU product lines, clinical procedures, business ethics, and other educational requirements.
  • Supporting the annual business plan to help the sales team meet or exceed projected sales goals.
  • Completing expense reports, call reports, and other administrative documentation as required.
  • Maintaining frequent communication with Regional Manager and other support functions.
  • Maintaining accurate and timely reports and records.
  • Working effectively and professionally with and for others throughout various levels of the global organization to achieve company goals.
  • Strictly adhering to safety requirements.
  • Maintaining regular and punctual attendance.
  • Maintaining company quality and quantity standards.
  • Having effective oral and written communications throughout various levels of the global organization.
  • Having excellent problem-solving skills and the ability to work in collaborative and independent work situations and environments with minimal supervision.
  • Remaining calm and receptive in fast-paced situations.

Minimum Work Experience/Educational Requirements:

  • Bachelor's degree in a related field preferred, or experience of such kind and amount as to provide a comparable background.
  • 3 years of experience in a clinical environment preferred.
  • Microsoft Office proficiency required.
  • Excellent organizational skills required.

International and domestic travel as required, up to 70%.

Physical Requirements:

  • Subject to reasonable accommodation requirements under the ADA, must be (a) physically capable of operating a motor vehicle on a regular basis, (b) a holder of a valid driver's license, and (c) in good standing to legally operate a motor vehicle.
  • The employee is occasionally required to lift up to 50 pounds or more.
  • Sitting for extended periods, utilizes close visual acuity for working with computers, equipment, etc.


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