Shift Team Manager

7 days ago


Milwaukee, Wisconsin, United States Toppers Pizza Full time
Job Overview

Toppers Pizza is a dynamic restaurant chain seeking a skilled Shift Team Manager to lead our team and ensure exceptional customer satisfaction. This role involves supervising staff, maintaining high standards of cleanliness and food quality, and providing excellent service.

Key Responsibilities
  • Lead daily duties for team members, assigning tasks based on roles, skills, and shift needs.
  • Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
  • Uphold Toppers policies and procedures, providing feedback and coaching to team members as needed.
  • Be knowledgeable of delivery area maps and traffic patterns to assist delivery drivers with route organization.
  • Solve customer complaints efficiently and effectively.
  • Train new team members on daily tasks and provide constructive feedback.
  • Balance cash draws and prepare deposits accurately.
Minimum Qualifications
  • Must be legally eligible to work in the United States.
  • Must be at least 18 years old.
  • Must have a reliable source of transportation.
  • Previous experience in quick-service restaurants or supervisory roles is required.
  • Serve-Safe/Local or State Food Service Certification is preferred.
Salary and Benefits

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience and location. In addition to a competitive hourly wage, benefits include flexible scheduling, pay advances through PayActiv, meal discounts (70% while working, 50% when not), free uniform shirts, referral bonuses, rapid advancement opportunities, and comprehensive insurance benefits and a 401(k) retirement plan after meeting minimum service requirements.



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