Mobile Expert

2 weeks ago


Cincinnati, Ohio, United States T-Mobile Full time

Be Part of the T-Mobile Team

T-Mobile is a leader in wireless innovation and customer service. We're looking for a skilled and passionate individual to join our team as a Mobile Associate. In this role, you'll work closely with customers to understand their needs and provide personalized solutions to meet their goals.

Key Responsibilities:

  1. Customer Service: Provide exceptional customer service by building relationships, resolving issues, and finding solutions to meet customer needs.
  2. Product Knowledge: Develop and maintain expertise on T-Mobile products and services to effectively communicate with customers and promote our offerings.
  3. Team Collaboration: Work closely with other team members to achieve sales and customer service goals, and to provide a seamless customer experience.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 6 months of customer service and/or sales experience in a retail environment preferred.

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