Seasonal Digital Operations Specialist
1 week ago
We are seeking a highly motivated and organized Seasonal Digital Operations Specialist to join our team at Pacsun. This role is critical in supporting the growth of our omni-channel strategy, adapting to evolving customer shopping behaviors.
The successful candidate will be responsible for ensuring efficiency and accuracy in product picking, packaging, and shipping processes, contributing to reduced time spent on digital tasks through improved familiarity and streamlined processes.
About the Role:
As a Seasonal Digital Operations Specialist, you will be part of a team focused on delivering an exceptional omni-channel customer experience and supporting overall store goals. You will handle various tasks related to product integrity and customer fulfillment, ensuring that customers receive seamless service.
This role is ideal for individuals who possess strong communication and organizational skills, with the ability to work well under pressure and adapt to changing priorities.
Duties and Responsibilities:
* Ensure efficient and accurate product picking, packaging, and shipping processes
* Maintain high levels of productivity and quality in all tasks
* Collaborate with colleagues to achieve sales and customer satisfaction goals
* Provide exceptional customer service through effective communication and problem-solving skills
* Participate in training and development programs to enhance knowledge and skills
Requirements:
* High school diploma or equivalent required; college degree preferred
* 1-2 years of retail or customer-facing experience
* Strong communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Basic math skills and proficiency in computer applications
Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. The associate must frequently sit/stand for long periods of time and climb ladders as needed.
* $12-$15 per hour (estimated salary)
* Part-time position; ability to work a range between 5-25+ hours per week required
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