Air Export Operations Specialist
1 week ago
Unlock the Power of Global Trade with Flexport
About the OpportunityWe're on a mission to make global commerce easy and accessible, and we need talented professionals like you to help us achieve it.
The Senior Operations Associate, Air Export Role is a critical part of our team, working directly with customers to improve their logistics goals. As a key member of our North American Operations group, you'll be responsible for overseeing and participating in the daily handling, processing, and movement of air freight export shipments.
You'll also have the opportunity to grow and optimize trade lanes from the US West Coast gateways, serve as the primary point of contact for internal and external partners, and act as a subject matter expert to internal teams on commercial and sales activities.
As a senior operations associate, you'll play a pivotal role in building the next operational model at Flexport, enabling us to effectively scale and achieve our mission.
This role offers a unique chance to broaden your exposure to clients and develop leadership capabilities within a global operations team.
Responsibilities:
- Oversee and participate in daily end-to-end handling, processing, and movement of air freight export shipments.
- Grow and optimize export trade lanes from the US West Coast gateways.
- Serve as the day-to-day relationship manager for internal and external partners.
- Act as a subject matter expert to internal partners on commercial and sales activities.
- Use metrics to improve performance, including data quality and shipment milestone timeliness.
- Represent Flexport's value proposition by leading business implementation and shipment execution for new clients and opportunities.
Requirements:
- Minimum 4+ years of experience in air export operations, logistics, freight forwarding, supply chain or airline operations.
- Knowledge of TSA Regulations and Requirements for Air Export.
- Demonstrated ability to coach small teams in day-to-day execution.
- Hands-on, process-oriented, structured thinking with strong problem-solving capabilities.
- Excellent communication, interpersonal, and organizational skills.
- A client service mindset and courage to challenge the status quo when logic and reason require it.
What We Offer:
- A competitive salary range of $59,840—$74,800 USD.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
- Professional development opportunities, including training, mentorship, and career advancement.
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