Technical Support Specialist III
5 hours ago
We are seeking a skilled Technical Support Specialist III to join our team in Tulsa, Oklahoma. This is an exciting opportunity to work in a fast-paced environment within the IT Services industry.
Responsibilities:- Provide high-quality technical support to clients, resolving their IT issues and ensuring their systems are running efficiently.
- Troubleshoot technical problems related to O365, basic networking, Windows 10, and network printers.
- Utilize problem-solving skills to diagnose and fix complex technical issues.
- Assist in the development and implementation of new IT solutions to improve clients' systems and operations.
- Collaborate with other team members to share knowledge and improve overall team performance.
- Provide training and guidance to clients on how to use their systems effectively.
- Stay up-to-date with the latest IT trends and technologies to ensure clients are always benefiting from the best possible solutions.
- Minimum of 3 years' experience in a similar role within the Engineering industry.
- Strong technical troubleshooting and problem-solving skills.
- Proven experience with O365, basic networking, Windows 10, and network printers.
- Excellent communication skills, with the ability to explain complex technical issues in a clear and concise manner.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Keen eye for detail and a commitment to delivering high-quality work.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
This is an onsite role in Tulsa, Oklahoma. We are a growing technology company that provides IT Services like network architecture and implementation, cyber security, software development, and cloud services. We are looking for a dynamic and motivated individual to join our team and contribute to our success.
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