Parts Counter Specialist

3 weeks ago


Smithfield, Pennsylvania, United States Hunter Truck Full time
Job Description

Hunter Truck is a leading provider of trucking solutions, seeking a skilled Parts Counterperson to join our team.

We offer a competitive compensation package, including benefits, 401(k) retirement investments, and incentive plans.

Responsibilities:

  • Sell parts to customers over the counter, through the shop, or on the phone.
  • Assist customers in selecting required parts in a friendly and professional manner.
  • Provide high-level service to internal and external customers.
  • Pull and fill orders from stock.
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
  • Notify the service advisor and customer when special-ordered parts have been received.
  • Follow up on back-ordered parts.
  • Assist outside sales representatives with their orders.
  • Maintain accurate records of repair orders, invoices, and special-order parts.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Solicit assigned accounts by phone.
  • Monitor open orders for pickup and ensure parts are restocked or returned promptly if not picked up.
  • Keep front and rear counter areas clean and uncluttered.
  • Clean computer terminals and printers daily.
  • Participate in all training programs made available.
  • Stay current on new products and product updates.
  • Maintain a professional appearance and adhere to all existing health and safety policies in the workplace.


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