Dispensary Associate

4 weeks ago

Étreux, Hauts-de-France, United States AW Holdings Full time
Job Summary

The Dispensary Associate is responsible for delivering exceptional customer experiences while maintaining operational integrity and compliance throughout the store. This role requires a strong understanding of cannabis products and the ability to make informed recommendations to customers.

Key Responsibilities
  • Guide customers through sales transactions while offering advice and knowledge as needed or requested
  • Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
  • Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure
  • Continuously develop product knowledge to offer customers the most up-to-date information and advice
  • Respond to customer inquiries in store, online, and over the phone
Requirements
  • Must be at least 21 years of age
  • High school diploma or general education degree (GED)
  • Retail sales, Hospitality or QSR experience preferred, cannabis retail experience a plus
  • Exceptional customer service skills
  • Knowledge of basic computer skills
  • Cannabis point of sale (POS) software a plus

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