Slot Floorperson

Job Summary

The Floorperson Slots is a key member of our casino operations team, responsible for providing exceptional guest service on the Slot floor. This role requires strong communication and customer service skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities

• Assist guests with questions and provide information about slot machines and games.
• Verify and pay jackpot winnings, and complete required paperwork.
• Perform minor machine maintenance, including clearing jams and replenishing paper.
• Develop and maintain a friendly and courteous rapport with customers and employees.
• Operate a hand-held radio and be able to hear and speak clearly over it.
• Conduct slot floor activities to ensure protection of company property and funds, and maintain the safety and cleanliness of assigned areas.
• Maintain secure key controls at all times.

Requirements

• Must be at least 21 years of age.
• Must be knowledgeable about applicable gaming regulations and company policies.
• Must have excellent communication and customer service skills.
• Detail oriented.
• Must be able to carry and communicate by two-way radio.
• Must be able to stand and walk for extended periods of time.
• Must be able to maneuver a weight of fifty pounds.
• Must be able to obtain/maintain any necessary licenses and/or certifications.