Restaurant Leader

4 weeks ago


Orlando, Florida, United States Hooters of America, LLC Full time
Restaurant Manager Job Description

Overview:

Hooters of America LLC is seeking a highly skilled Restaurant Manager to lead our Hooters of i-drive location. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • People:
    • Recruit, train, and develop a high-performing team
    • Manage employee performance, providing coaching and feedback to ensure success
    • Lead by example, demonstrating a commitment to our company's core values
  • Customer:
    • Deliver exceptional customer service, ensuring a positive dining experience
    • Manage guest satisfaction, addressing concerns and resolving issues promptly
    • Develop and implement strategies to increase customer loyalty and retention
  • Financials:
    • Manage restaurant operations to achieve sales and profit goals
    • Monitor and control costs, ensuring efficient use of resources
    • Develop and implement marketing strategies to drive sales growth
  • Standards:
    • Ensure compliance with company policies, procedures, and regulatory requirements
    • Maintain a clean, safe, and welcoming environment for customers and employees
    • Develop and implement procedures to ensure responsible alcohol service and food safety

Requirements:

  • High school diploma or equivalent required; degree in hospitality or related field preferred
  • 2+ years of full-service restaurant management experience in a complex and fast-paced environment
  • Proven track record of success in managing teams, driving sales growth, and improving customer satisfaction
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service

What We Offer:

  • A comprehensive training program to develop your skills and knowledge
  • A competitive salary and benefits package
  • The opportunity to work for a dynamic and growing company
  • A fun and supportive work environment

Equal Opportunity Employer:

Hooters of America LLC is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds.



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