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Ophthalmic Care Specialist

1 month ago

Philadelphia, Pennsylvania, United States The Children's Hospital of Philadelphia Full time

Job Summary

As an Ophthalmic Care Specialist at The Children's Hospital of Philadelphia, you will play a vital role in assisting clinical providers with patient care, including patient work-ups, diagnostic testing procedures, and administrative tasks. This position requires a good understanding of ophthalmic practice and patient care, as well as the ability to communicate effectively with patients, coworkers, and supervisors.

Key Responsibilities

  • Assist physicians with patient care by conducting interviews and recording chief complaints, medical and surgical history, and ROS for each patient.
  • Perform diagnostic testing procedures, including visual acuity, visual field testing, tonometry, refractions, dye disappearance tests, fundus photography, and OCT.
  • Support a safe patient care environment by maintaining equipment and cleaning used instruments or sending them for sterilization.
  • Effectively manage patient flow and direct physicians to the next patient to ensure timely care.
  • Perform technical workups and special testing, including visual acuity, visual field testing, tonometry, pupil exams, lensometry, dye disappearance tests, fundus photography, and OCT.
  • Communicate with patients and families regarding follow-up care, surgeries, procedures, changes in schedule, and surgery scheduling.
  • Maintain and clean all equipment, and report to supervisors if not in working condition.
  • Perform administrative duties, including returning phone or Epic messages to patients, families, and pharmacies, paperwork, telemedicine pre-appointment calls, and maintaining patient confidentiality.

Requirements
  • High School Diploma / GED required.
  • At least one year of ophthalmic technician experience required.
  • At least two years of ophthalmic technician experience preferred.
  • Intermediate proficiency in the performance of the ophthalmic technician work-up, operation of ophthalmology diagnostic testing equipment, and electronic medical records (EPIC) required.
  • Advanced knowledge of eye anatomy, physiology, and pathology, as well as basic knowledge of pediatric ophthalmology and HIPAA regulations required.
  • Strong verbal and written communication skills, solid interpersonal skills, and solid organizational skills required.
  • Ability to collaborate with stakeholders at all levels required.
  • Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) within 12 months required.

About Us

The Children's Hospital of Philadelphia is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.