Server Associate

3 weeks ago


Annapolis, Maryland, United States Miller's Ale House Full time
Job Summary

At Miller's Ale House, we're looking for a talented Server to join our team. As a Server, you will be responsible for providing exceptional customer service, ensuring that every guest has a memorable dining experience. If you're passionate about delivering top-notch service and have a knack for multitasking, we want to hear from you

Key Responsibilities

• Greet guests in a warm and friendly manner, acknowledging all guests within five feet
• Follow the steps of service as defined in the Miller's Ale House training materials
• Provide the highest level of service by adhering to all Miller's Ale House service standards, creating "Ale House Raving Fans"
• Serve alcoholic beverages in accordance with company standards and state alcohol service requirements
• Work directly with other Team Members to ensure all Guest's needs are fulfilled in a timely manner

Requirements and Qualifications

• Arrives to work on time as scheduled in full uniform
• Maintains neat and organized server stations and FOH work areas; to include sweeping and mopping as needed
• Ensures work areas are stocked and ready for the next scheduled server as well as cleanliness upon departure
• Notifies Management immediately of any potential issue with Guests, Team Members, and/or long ticket times

What We Offer

• 50% dining privilege
• Fast-paced, fun environment
• Open-door communication
• Ability to advance your career
• Health Benefits

Physical Demands

• Remain standing for extended periods of time
• Bending, squatting, and lifting, up to 20 lbs., for short distances
• Ability to work with varying noise levels
• Frequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations

Education and Skills

• Must be a minimum of 18 years of age unless otherwise dictated by state law
• Basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
• Ability to multitask and work in a fast-paced environment
• Ability to work with numbers and handle cash
• Strong communication skills and the ability to work alone as well as with a team

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