Wireless Solutions Community Ambassador
5 days ago
Titan Strategy Group is seeking a Customer Enrollment Representative to serve the Deerfield Beach area. As a forward-thinking professional, you will play a pivotal role in presenting wireless options to local community members.
The primary objective of this position is to provide superior customer support and ensure that each eligible individual has access to the security and opportunities offered by our clients.
We are looking for a self-manageable leader who is hungry for an opportunity to make a difference in their community and grow with our dynamic team.
This role requires strong communication and technology skills to impact the everyday lives of people in our surrounding communities.
Responsibilities:
- Coordinate all technical aspects of the sales process
- Provide onsite customer support to internal and external customers
- Determine customer eligibility and availability for specified products
- Complete the enrollment process while maintaining customer confidentiality
- Adhere to company standards and policies regarding enrollment qualifications, customer support expectations, and brand representation
- Drive program growth and objectives, resolving issues as needed
- Prepare reports to track progress toward program goals
Requirements:
- One year of customer service or sales experience preferred but not required
- Ability to exceed goals in a fast-paced environment
- Excellent communicator with high emotional intelligence and a caring demeanor
- Drive to succeed with a solution-oriented mindset
- Reliable work ethic with autonomy or teamwork capabilities
The estimated annual salary for this position is $60,000-$80,000 based on location and industry standards. Benefits include competitive pay, opportunities for growth, and a dynamic work environment.
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