Technical Field Service Specialist
7 days ago
VDart Inc is seeking a skilled Technical Field Service Specialist to provide exceptional desktop and field service support in Irvine, CA.
The ideal candidate will have a valid driver's license, car insurance, and dependable vehicle, as well as experience with software installations, data migrations, and troubleshooting.
We offer a competitive salary of $60,000 - $80,000 per year, commensurate with experience, and a comprehensive benefits package.
Key responsibilities include:
- Providing in-person corporate office and clinic onsite support for end-user IT desktop services
- Maintaining knowledge of remote assistance tools, Active Directory, Citrix, VPN, LAN, and WAN
- Resolving issues in a ticket management system according to service level agreements
A strong understanding of interpersonal skills and ability to coordinate/collaborate with other technical teams is essential. The successful candidate will also be able to problem-solve and resolve complex technical issues.
Our company values customer satisfaction and expects all employees to demonstrate commitment to superior customer service.
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