Retail Sales Specialist
4 weeks ago
Are you passionate about helping people repair and get the most out of their tech devices? Do you enjoy providing exceptional customer service and creating positive experiences for others? If so, we have an exciting opportunity for you
As a Retail Sales Technician at Asurion, you will play a vital role in delivering award-winning customer experiences and achieving sales goals. You will provide technical expertise, troubleshoot and repair customer electronic devices, and enhance customer experience with our 'serve, solve, and sell' method.
We offer ongoing training to grow your skills, competitive hourly pay and benefits, and career growth opportunities based on your interests. You will also have the chance to partner with cross-functional teams, self-manage and set priorities, and contribute to market-based needs.
At Asurion, we take care of our employees and provide a wide range of perks and benefits for mental, physical, and financial health. We are committed to creating a culture of teamwork and career growth pathways based on your interests.
Key Responsibilities:
- Provide technical expertise and troubleshoot customer electronic devices
- Enhance customer experience with our 'serve, solve, and sell' method
- Achieve sales goals and efficiently multitask in a dynamic retail environment
- Partner with cross-functional teams to deliver programs and processes
- Self-manage and set priorities, and contribute to market-based needs
Requirements:
- 1+ years of customer service/retail sales experience
- 6+ months of experience with product service support or electronics troubleshooting (preferred)
- Basic knowledge of mobile devices and operating systems
- Ability to work a flexible retail schedule
- A passing background check (criminal and drug test)
We look forward to welcoming you to our team and helping you unlock your potential as a Retail Sales Technician
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