Customer Experience Specialist

3 days ago


Bloomington, Illinois, United States GREAT PAY $16-56 ph Full time

About Us

We're a leading entertainment company committed to delivering exceptional experiences for our guests.

Salary Range: $16-$56 per hour

Job Overview

We're seeking a skilled Cinema Usher to join our team. As a key member of our staff, you'll be responsible for creating a welcoming environment for our guests and ensuring their experience is nothing short of spectacular.

Main Responsibilities:

  • Guest Service: Greet guests warmly, assist with seating, and answer any questions in a friendly and professional manner.
  • Theater Maintenance: Ensure theaters are clean, tidy, and free of debris before and after each show.
  • Concessions: Assist with concession sales, taking orders, and providing excellent customer service.
  • Security: Monitor the theater for any safety issues and report any incidents to management promptly.

Requirements:

  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this role.
  • Excellent Customer Service Skills: You must possess excellent customer service skills to provide top-notch service to our guests.
  • Ability to Work in a Fast-Paced Environment: You should be able to work efficiently in a fast-paced environment, handling multiple tasks simultaneously.
  • Positive Attitude: A positive attitude is essential for this role, as you'll be interacting with guests on a daily basis.

Benefits:

  • Competitive Wages: Enjoy competitive wages ranging from $16 to $56 per hour.
  • Flexible Scheduling: We offer flexible scheduling to accommodate your needs.
  • Employee Discounts: Receive discounts on movie tickets and concessions.
  • Opportunities for Advancement: Join our team and take advantage of opportunities for career growth and advancement.


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