Customer Service Representative
1 week ago
At Mr. Rooter of Macomb, we are dedicated to providing exceptional customer service and upholding our core values of respect, courtesy, and quality workmanship.
Key ResponsibilitiesWe are seeking a highly motivated and organized Customer Service Representative to join our team. The ideal candidate will be responsible for:
- Answering incoming calls in a professional and courteous manner
- Scheduling service calls and dispatching technicians to meet customer requirements
- Closing out jobs based on information provided by technicians
- Coordinating delays in schedule with customers and service technicians
To be successful in this role, you must possess:
- A minimum of two years of administrative experience
- Strong computer skills and ability to multitask
- Excellent written and verbal communication skills
- Detail-oriented with strong data entry skills
- A positive attitude and ability to work independently as a team player
As a valued member of our team, you can expect:
- A competitive salary of $18-$22 per hour
- A flexible part-time schedule with mandatory Saturday shifts and one Sunday shift per month
- Free food and snacks in a fast-paced environment
Mr. Rooter Plumbing was founded in 1970 by David Duck in Oklahoma City, Oklahoma. We have grown to become a reputable plumbing company known for our commitment to quality workmanship and customer satisfaction.
How to ApplyIf you are self-motivated, energetic, and enjoy helping people, we encourage you to apply for this exciting opportunity.
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