Guest Service Ambassador

1 week ago

Atlanta, Georgia, United States Nothing Bundt Cakes Full time
{"title": "Guest Service Representative", "description": "Delight Our Guests

At Nothing Bundt Cakes, we're passionate about creating a warm and welcoming environment for our guests. As a Guest Service Representative, you'll be the first point of contact for our customers, and your role will be crucial in ensuring they have a memorable and enjoyable experience with us.

Key Responsibilities:
  • Provide Exceptional Service: Greet guests with a smile, determine their needs, and follow our Sweet Steps of Service to create a superior guest experience.
  • Be a Product Expert: Maintain strong product knowledge to educate guests on our cake distinction, size, and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
  • Suggest Additional Merchandise: Suggest balloons, candles, and cards to complete a unique celebration.
  • Process Orders Efficiently: Process guest orders accurately using our point-of-sale system and invite guests to join our Email Club to benefit from special promotions and stay connected.
  • Maintain a Clean and Organized Bakery: Uphold a clean and organized bakery presentation, including routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
  • Replenish Retail Merchandise: Replenish retail merchandise and cake display case to ensure a strong visual presentation.
  • Assist the Crafter: Assist the Crafter in preparing cake decorations and packaging supplies as needed.
  • Comply with Health and Safety Guidelines: Comply with all health and safety guidelines and our policies and procedures, including strict adherence to dress code and personal hygiene.
  • Maintain a Consistent Work Attendance Record: Maintain a consistent work attendance and punctuality record.
Core Values and Competencies:
  • Servant's Heart
    • Go above and beyond to support the team or guest, and be reliable, trustworthy, and responsive.
    • Keep the good of the team or guest ahead of personal interests or gain.
    • Display humility and empathy in interactions with others.
  • Spirit of a Champion
    • Demonstrate pride in responsibilities, an intense drive, and a passion to succeed.
    • Take initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
    • Operate with a strong sense of urgency and adhere to our brand standards.
  • Genuine Connections
    • Project warmth, enthusiasm, and optimism that attracts others.
    • Build positive, productive relationships with all team members.
    • Listen actively and communicate openly, clearly, and respectfully.
Requirements:
  • High Energy and Strong Interpersonal Skills: Exhibit high energy and strong interpersonal skills; be friendly, helpful, positive, patient, socially confident, and communicative.
  • Enjoy Interacting with Diverse People: Enjoy interacting with diverse people and excel at providing a superior guest experience.
  • Ability to Perform Multiple Tasks: Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
  • Diligent, Organized, and Self-Motivated: Be diligent, organized, and self-motivated.
  • Ability to Understand and Carry Out Instructions: Have the ability to understand and carry out oral and written instructions and request clarification when needed.
  • Comfortable with New Technology: Be comfortable with new technology and have the ability to operate a point-of-sale system.
  • Basic Arithmetic Skills: Understand basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
  • Ability to Stand for Extended Periods: Have the capacity to stand for extended periods of time and work in a fast-paced environment.
Requirements:
  • Age Requirement: Applicants must be 16 years of age or older.
  • Previous Guest Service Experience: While no formal education or work experience is required, previous guest service experience at a bakery, restaurant, or retail store is a plus.
Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.

Compensation: $14.00 per hour

Join Our Growing Family

From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter. Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family

Click to learn more about Nothing Bundt Cakes

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state, and federal law.

"}

  • Guest Services Security Ambassador

    4 weeks ago

    Atlanta, Georgia, United States Marksman Security Full time

    Position Title: Guest Services Security AmbassadorLocation: Downtown AtlantaCompensation: $18.00 Per HourCompany Overview: For over 15 years, Marksman Security Corporation has been delivering exceptional security solutions to a diverse range of residential and commercial clients. Our commitment to excellence is reflected in our investment in our personnel...

  • Ambassador Guest Services Security Professional

    3 weeks ago

    Atlanta, Georgia, United States Marksman Security Full time

    About the RoleWe are seeking a highly skilled Security Officer to join our team at Marksman Security Corporation. As an Ambassador Guest Services Security Officer, you will be responsible for providing exceptional customer service and ensuring the safety and security of our clients and their guests.Key ResponsibilitiesProvide exceptional customer service to...

  • Guest Service Ambassador

    2 weeks ago

    Atlanta, Georgia, United States Kimpton Hotels & Restaurants Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Kimpton Hotels & Restaurants. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesRegistration and Check-out: Process...

  • Guest Service Ambassador

    3 days ago

    Atlanta, Georgia, United States Omni Hotels Full time

    Job SummaryTo provide exceptional assistance and services for guests, ensuring a pleasurable and memorable stay at Omni Hotels. Key responsibilities include:Key ResponsibilitiesDevelop a thorough understanding of the resort's amenities and services.Assist guests with restaurant reservations and transportation arrangements as needed.Provide personalized...

  • Guest Service Ambassador

    2 weeks ago

    Atlanta, Georgia, United States Kimpton Hotel Full time

    About the RoleWe're seeking a highly skilled and customer-focused Guest Service Agent to join our team at the Kimpton Shane Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesRegistration and...

  • Guest Services Ambassador

    3 weeks ago

    Atlanta, Georgia, United States Candler Hotel Atlanta, Curio Collection by Hilton Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at the Candler Hotel Atlanta, Curio Collection by Hilton. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key...

  • Guest Service Ambassador

    2 weeks ago

    Atlanta, Georgia, United States Kimpton Hotel Full time

    About the RoleWe're seeking a highly skilled and enthusiastic Guest Service Agent to join our team at the Kimpton Sylvan Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is nothing short of amazing.Key ResponsibilitiesRegistration and Check-out: Welcome guests,...

  • Guest Service Ambassador

    1 week ago

    Atlanta, Georgia, United States Waldorf Astoria Hotels & Resorts Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Service Agent to join our Front Office Team at Waldorf Astoria Hotels & Resorts. As a key member of our team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized support to our valued...

  • Parking Ambassador

    3 weeks ago

    Atlanta, Georgia, United States Oak View Group Full time

    Job SummaryWe are seeking a highly skilled Parking Ambassador to join our team at Oak View Group. As a Parking Ambassador, you will be responsible for providing exceptional customer service to our guests and employees, ensuring a positive experience for all.Key ResponsibilitiesGuest Services: Provide directions and venue information to guests, ensuring they...

  • Experience Ambassador

    1 week ago

    Atlanta, Georgia, United States Legends International Full time

    {"title": "Experience Ambassador", "content": "Experience AmbassadorLegends International is seeking an Experience Ambassador to join our team at Illuminarium Atlanta. As an Experience Ambassador, you will be responsible for delivering exceptional guest experiences and ensuring the safety of all within the theater footprint.Key Responsibilities:Provide a...

  • Guest Service Ambassador

    2 weeks ago

    Atlanta, Georgia, United States HYATT Hotels Full time

    Job Summary:As a Guest Request Runner at HYATT Hotels, you will play a vital role in ensuring the satisfaction of our guests by fulfilling their requests in a timely and efficient manner. This position requires excellent communication skills, both verbal and written, as well as the ability to lift, pull, and push heavy loads.Key Responsibilities:Fulfill...

  • Doorman | Guest Services Ambassador

    1 week ago

    Atlanta, Georgia, United States Omni Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Doorman to join our team at Omni Hotels. As a Doorman, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from arrival to departure.Key ResponsibilitiesGuest Welcome and Assistance: Greet guests warmly and offer assistance with...

  • Parking Ambassador

    3 days ago

    Atlanta, Georgia, United States Oak View Group Full time

    Oak View Group **Job Summary** We are seeking a skilled Parking Ambassador to join our team at Oak View Group. As a Parking Ambassador, you will be responsible for providing exceptional customer service to our guests while ensuring the smooth operation of our parking facilities. **Key Responsibilities** * Assist guests with parking needs and direct...

  • Customer Service Ambassador

    1 week ago

    Atlanta, Georgia, United States Bluegreen Vacations Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Ambassador to join our team at Bluegreen Vacations. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our vacation packages to guests.Key ResponsibilitiesGreets Guests: Welcome and engage with potential...

  • Guest Services Coordinator

    4 weeks ago

    Atlanta, Georgia, United States Mainsail Lodging & Development Full time

    Dining Experience AmbassadorDepartment: Food + BeverageReports to: F + B Manager, Assistant Manager & SupervisorStatus: Non-ExemptJob Overview:The Dining Experience Ambassador is responsible for warmly welcoming and seating guests, ensuring they receive a friendly and enthusiastic greeting as they begin their dining journey. This role adheres to the high...

  • Housekeeping Ambassador

    2 weeks ago

    Atlanta, Georgia, United States Kimpton Hotel Full time

    About UsWe're a boutique hotel company that values human connections and strives to make a positive impact on our guests' lives. Our mission is to create a unique and memorable experience for each and every guest, and we're looking for a talented individual to join our team as a Housekeeping Ambassador.Job SummaryWe're seeking a highly motivated and...

  • Housekeeping Ambassador

    1 week ago

    Atlanta, Georgia, United States Kimpton Hotel Full time

    {"title": "Housekeeping Ambassador", "content": "Be the Face of Cleanliness and ServiceWe're looking for a Housekeeping Ambassador to join our team at the Kimpton Shane Hotel. As a key member of our housekeeping team, you'll be responsible for maintaining the cleanliness and appearance of our hotel, while providing exceptional service to our guests.Key...

  • Experience Ambassador

    1 week ago

    Atlanta, Georgia, United States Illuminarium Full time

    About IlluminariumIlluminarium is a global experiential company that offers breakthrough immersive 360-degree cinematic entertainment. Our custom-designed venues provide a unique and unforgettable experience for visitors, with a fully customizable canvas that allows for special events, viewing parties, and unique nightlife offerings.The RoleWe are seeking an...

  • Customer Service Ambassador

    13 hours ago

    Atlanta, Georgia, United States Compass Group Careers Full time

    Job SummaryAs a Customer Ambassador, you will be responsible for driving a hospitality environment by greeting guests, offering samples, and leading guest-facing marketing and wellness programs.Key Responsibilities:Greet every customer and interact in a manner to ensure a high level of hospitality.Relay relevant concerns from customers to supervisors.Ensure...

  • Experience Ambassador

    2 weeks ago

    Atlanta, Georgia, United States Illuminarium Full time

    About IlluminariumIlluminarium is a cutting-edge entertainment company that specializes in creating immersive and interactive experiences for its guests. As a leader in the experiential entertainment industry, we strive to push the boundaries of innovation and creativity.The RoleWe are seeking a highly skilled and experienced Experience Ambassador to join...