Entertainment Operations Coordinator

5 days ago


New York, New York, United States Princess Cruises Full time

About Princess Cruises

Princess Cruises is a world-renowned cruise line that offers exceptional facilities and extensive professional development and recreational programs for its valued teammates.

We are committed to providing our guests with an unforgettable experience, and we rely on our talented team members to make this happen.

As a member of our crew, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

A Rewarding Career Opportunity

Estimated annual salary: $60,000 - $80,000

We offer comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates.

Key Responsibilities

  • The Entertainment Operations Administrator is responsible for managing the entertainment business and programming operations for the shipboard entertainment department, ensuring effective communication, planning, financials, and data tracking for the success of the operation and guest experience.
  • They provide accurate and prompt data tracking, guiding the Cruise Director and team on key focus areas for continued success.
  • The Entertainment Operations Administrator understands and supports overall guest flow and programming needs, reviewing guest comments and Net Promoter Scores from guest survey reports.
  • They support the department in monitoring and resolving issues affecting the entertainment product and guests' cruise experience.
  • They use location data within Ocean Intelligence to monitor guest flow and behavior, creating a customized schedule of entertainment for the arc of the guest experience.

Required Skills and Qualifications

  • Candidates for the role of Entertainment Operations Administrator must demonstrate an understanding of the entertainment business and programming operations.
  • They must also exhibit a commitment to providing exemplary guest service and a willingness to support others in the delivery of the same.
  • Those who are successful in their candidacy must demonstrate a comprehensive knowledge and enthusiasm for administering an engaging and high-quality activity program, with a commitment to support overall guest flow and programming needs.
  • Furthermore, they must be able to create a customized schedule of entertainment for the arc of the guest experience.
  • The candidate must possess solid administrative, planning, financial, and data tracking skills.

Benefits

As a valued member of our crew, you'll enjoy a range of benefits, including:

  • Comfortable, single cabin accommodations
  • Meals and snacks throughout the day
  • Exceptional amenities and services
  • Extensive learning and recreational programs

Join Our Team



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