ServiceNow Senior Developer Position

3 weeks ago

Fairfax, United States General Dynamics Information Technology Full time
Job Title: ServiceNow Senior Developer Position

The ServiceNow Senior Developer will play a critical role in the development, configuration, and administration of the ServiceNow FedRamp platform.



This role is responsible for creating custom workflows, integrations, and applications during the client implementation phase and will also manage the platform's ongoing maintenance and operations post-implementation.



The senior developer will collaborate with various teams to ensure solutions are functional, secure, and scalable.



Key Responsibilities:


  • Develop, configure, and customize the FedRamp ServiceNow platform based on client helpdesk operations specifications
  • Implement ServiceNow modules
  • Act as the primary ServiceNow administrator post-implementation, managing platform operations, maintenance, and troubleshooting
  • Build and maintain custom helpdesk workflows, business rules, and client scripts
  • Integrate ServiceNow with other applications and data sources as needed
  • Provide ongoing support and enhancements to ServiceNow solutions post-implementation
  • Collaborate with cross-functional teams and stakeholders to ensure successful delivery of ServiceNow project
  • Perform platform upgrades and apply security patches as required
  • Create and maintain technical documentation and platform configuration


Qualifications:


  • Bachelor's degree in Computer Science, Information Technology, or a related Field. Degree requirement can be supported with 4 additional professional experiences
  • 5 years of experience with ServiceNow FedRamp implementation and platform administration
  • Strong experience with ServiceNow scripting, API, and workflow automation
  • Proven experience implementing and configuring various ServiceNow modules
  • Hands-on experience with integrations using REST, SOAP, and other integration protocols
  • Experience with complex helpdesk workflow design, data integration, and platform governance
  • Excellent problem-solving and communication skills to collaborate with clients and internal teams effectively
  • Experience in managing ServiceNow O&M post-implementation is a strong plus
  • ServiceNow Certified System Administrator, Certified Application Developer, and Certified Implementation Specialist are preferred
  • Security Clearance Level:


Public Trust



Remote



GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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