Desktop Support Specialist
5 days ago
A career as a Desktop Support Specialist at ATR International offers an exciting opportunity to make a difference in the world of IT.
Job SummaryWe are seeking an experienced and skilled IT professional to join our team as a Desktop Support Specialist. In this role, you will be responsible for providing top-notch technical support to our users, ensuring that their computer systems and equipment are running smoothly and efficiently.
Responsibilities- Technical Support: Provide timely and effective technical support to users, troubleshooting and resolving issues related to computer hardware, software, and network connectivity.
- System Maintenance: Perform regular maintenance tasks on computer systems, including installations, upgrades, and repairs.
- User Training: Train end-users on various software applications and provide guidance on best practices for using computer systems.
- Problem Resolution: Identify and resolve complex technical issues, working closely with internal stakeholders to ensure prompt resolution.
- Asset Management: Manage IT assets, including computers, printers, and other equipment, ensuring that they are properly maintained and updated.
- Education: Bachelor's degree in Computer Science, Information Technology, or related field.
- Experience: 1-3 years of experience in IT, preferably in a desktop support role.
- Skills: Proficient in Microsoft Office Suite, Active Directory operations, basic networking concepts, and IP routing.
- Certifications: CompTIA A+ or equivalent certification a plus.
- Competitive Salary: $65,000 - $80,000 per annum, depending on experience.
- Benefits: Comprehensive health insurance, retirement plan, and paid time off.
- Opportunities for Growth: Professional development opportunities, training, and mentorship.
We are committed to creating a diverse and inclusive work environment. If you are a motivated and detail-oriented individual who is passionate about technology, please submit your application today.
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