Digital Product Innovation Lead

5 days ago


Charlotte, North Carolina, United States Global Channel Management Full time

**Job Overview:**
We are seeking an experienced Digital Product Innovation Lead to join our team at Global Channel Management. As a key member of our product team, you will play a critical role in shaping the future of our digital products and services.

**Salary Range:** $120,000 - $180,000 per year

**About the Role:**
The Digital Product Innovation Lead will be responsible for leading cross-functional teams to design and develop consumer-facing digital experiences that meet the needs of our customers. This includes creating empathetic, simple, and human-centric design solutions that define our product experience.

**Key Responsibilities:**

  • Partner with team leads and internal stakeholders to create innovative design solutions that drive business growth and customer engagement.
  • Collaborate with designers to conceptualize wireframes, prototypes, and final designs for consumer-facing websites and mobile apps, considering user needs, business goals, and technical constraints.
  • Own product features through launch, ensuring high-quality experiences that meet customer expectations.
  • Develop, maintain, and evolve a design system that delivers a consistent and on-brand experience across all digital touchpoints.
  • Encourage experimentation, take calculated risks, and champion new ideas to push the boundaries of user experience.

**Requirements:**

  • 7+ years of experience in product design, preferably in agency, startup, or early-stage product environments.
  • Proven expertise in building successful and engaging experiences across multiple platforms (iOS, Android, Mobile web).
  • Strong UX, information hierarchy, and customer journey mapping capabilities.
  • Excellent communication and presentation skills, with an understanding of when to define and defend design decisions.
  • Proficiency with Figma, Zeplin, and Jira.

**What We Offer:**
At Global Channel Management, we offer a dynamic and supportive work environment that fosters innovation, creativity, and growth. Our team is passionate about delivering exceptional customer experiences, and we're committed to helping our employees achieve their full potential.



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