Retail Sales Consultant

7 days ago


Lee's Summit, Missouri, United States H&M Group Full time

H&M Group is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials.

We're seeking a talented Retail Sales Consultant to join our team. As a Retail Sales Consultant, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and provide customers with support & guidance.

You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

Responsibilities:
  • Provide exceptional customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
  • Guide customers through our fashion trends, stories & products in all areas of the store
  • Ability to effectively promote and sell our products to customers
  • Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
  • Support with commercial or operational actions to reach sales targets with store management team

We offer competitive pay of $13.00 per hour, along with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound.

We strive to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world.



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