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Customer Service Liaison

1 month ago


Elk Grove Village, Illinois, United States Waste Connections Full time
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at Waste Connections. As a key member of our customer-facing team, you will be responsible for answering customer calls and processing customer orders for new service, discontinuance, or changes in service. You will also be responsible for accepting payments from customers and ensuring that all customer interactions are handled in a professional and courteous manner.

Key Responsibilities:
  • Answer customer calls and respond to customer inquiries in a timely and professional manner
  • Process customer orders for new service, discontinuance, or changes in service
  • Accept payments from customers and ensure that all customer interactions are handled in a professional and courteous manner
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously