Service Excellence Manager
6 days ago
**Rite Aid: Where Service Meets Excellence**
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced retail environment?
We're looking for a skilled Service Excellence Manager to join our team As a Service Excellence Manager at Rite Aid, you'll play a vital role in ensuring our stores operate efficiently and effectively while providing outstanding customer experiences.
Key Responsibilities:
- Supervise Store Associates and provide guidance on daily tasks and responsibilities
- Assist customers with their shopping needs and transactions, resolving any issues promptly and professionally
- Maintain accurate records of sales, inventory, and cash handling procedures
- Develop and implement strategies to improve customer satisfaction and loyalty
Requirements:
- High school diploma or equivalent required; associate's degree preferred
- At least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level
- Excellent communication and interpersonal skills
What We Offer:
- $45,000 - $55,000 per year (estimated salary range based on location)
- A comprehensive benefits package, including medical, dental, and vision insurance, 401K matching, and paid time off
- Ongoing training and development opportunities to enhance your skills and advance your career
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