Shift Lead

4 weeks ago


Las Vegas, Nevada, United States BIG CHICKEN Full time
Job Summary

We are seeking a highly skilled Shift Lead to join our team at Big Chicken in Las Vegas, NV. As a Shift Lead, you will be responsible for overseeing all shift operations and leading the team alongside the management team. This role plays a major role in a guest's dining/bar experience and requires excellent communication and leadership skills.

Key Responsibilities

* Maintain a clean and professional appearance
* Ensure all required work cards are always kept in good standing
* Train and supervise all staff
* Ensure all food safety procedures are strictly adhered to according to sanitary regulations
* Communicate with guests using clear and enthusiastic words, tone and body language always
* Work as a team with all Big Chicken's personnel to maintain an effective atmosphere and an efficient food and beverage service
* Implement appropriate strategies and problem-solving techniques to resolve adverse trends and improve sales
* Maintain safe working conditions
* Work with others to keep all areas always cleaned and stocked to Big Chicken's standards
* Follow company policies and procedures regarding the handling of cash, property, products, and equipment
* Ability to sell alcohol and food items
* Able to use a computer to ring orders on a check
* Able to accept different types of payment and make change
* Ability to clear and reset tables
* Be attentive and offer assistance before the guest has to ask for it
* Count drinks guests are served
* Verify guest's ID's in accordance with Company standards
* Serve alcohol responsibly
* Report to all scheduled shifts no later than the scheduled start time
* Perform other duties as directed

Requirements

* 6+ months prior experience working as a shift lead
* Must be 21 or older
* Must maintain or be able to maintain an applicable state health card, alcohol compliance card, and Non-Gaming Sheriffs Card
* Must be vaccinated against COVID-19
* Must be eligible to work in the United States
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