Relationship Banker

3 weeks ago


Minneapolis, Minnesota, United States Northeast Bank Full time

Job Title: Relationship Teller II

Job Summary:

We are seeking a highly skilled and customer-focused Relationship Teller II to join our team at Northeast Bank. As a Relationship Teller II, you will be responsible for providing exceptional customer service, processing transactions, and assisting customers with their banking needs.

Key Responsibilities:

  • Provide quality customer service, including greeting customers by name, smiling, and thanking every customer.
  • Process transactions, including cashing checks, depositing funds, and transferring money.
  • Assist customers with opening and closing accounts, selling and redeeming certificates of deposit, and addressing customer inquiries.
  • Inform customers of banking products beneficial to them and cross-sell or refer to other personnel when necessary.
  • Communicate effectively with supervisors, managers, and coworkers, and serve as a mentor to junior tellers.

Requirements:

  • High school diploma or general education degree, plus additional education.
  • A minimum of 2 years of teller experience and customer service experience.
  • Exposure to relationship banker responsibilities.

Benefits:

  • Fun, supportive work environment with advancement opportunities.
  • Competitive wages with an additional annual performance-based incentive.
  • Medical, dental, life, and disability insurance.
  • Generous paid time off, including 11 paid holidays.
  • Paid volunteer time.
  • Retirement benefits, including 401(k) match and ESOP.
  • Education reimbursement with one year of service.

Working Conditions:

  • Normal office environment.
  • Ability to lift coin/cash weighing up to 25 pounds.

Northeast Bank is an Equal Opportunity Employer:

We welcome people of all races, religions, genders, physical abilities, backgrounds, etc. Our goal is to support all members of our community, whether they are customers or employees. Our employees have a sense of belonging due to the relationship building we do among our employees. We value each employee as an individual.


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