Medical Operations Director

3 weeks ago


Hickory, North Carolina, United States Senior Living Hiring Full time
About Our Community

We are an exceptional assisted living community, dedicated to providing personalized care and services to our residents.

The Senior Living Administrator is responsible for leading and directing the overall operations of the community, ensuring that residents' needs are met, and that our community remains compliant with government regulations and Affinity Living Group policies and procedures.

Key Responsibilities:

  • Direct the day-to-day operations of the community, ensuring the highest level of quality care is provided to our residents.
  • Oversee the daily operations of all community departments, working closely with department heads to ensure resident, family, and associate satisfaction.
  • Lead and manage the community department heads and fill in for open department head positions whenever needed.
  • Empower and support the leadership team with recruitment and retention efforts, onboarding and orientation of new associates, ensure adequate staffing, and performance management in all areas of the community.
  • Meet personally with community residents and families to discuss and/or resolve customer concerns/comments/preferences.
  • Maintain and ensure ongoing compliance with all state, local and federal regulations.
  • Act as a sales leader in the community, reviewing sales strategies with the marketing team, as well as providing community tours and building rapport with current and prospective residents daily.

What We Offer:

  • Paid orientation/training
  • Benefits (major medical, dental, vision, short/long-term)
  • Paid Time Off/Holiday Pay


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