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Parts Specialist

1 month ago

Tulsa, Oklahoma, United States Don Thornton Volkswagen of Tulsa Full time

Job Summary:

The Parts Specialist at Don Thornton Volkswagen of Tulsa plays a crucial role in ensuring the efficient operation of our dealership by providing exceptional customer service and support in the parts department. As a Parts Specialist, you will be responsible for accurately identifying, sourcing, ordering, and providing the right parts and accessories to our customers, technicians, and service advisors.

Key Responsibilities:

  • Parts Identification: Accurately identify parts and accessories by referencing catalogs, computer databases, and other sources.
  • Parts Sourcing and Ordering: Source and order parts in a timely manner to meet customer and service department requirements.
  • Customer Service: Provide exceptional customer service by promptly and professionally assisting customers with their parts needs.
  • Inventory Management: Maintain accurate inventory records and ensure proper organization of parts storage.
  • Collaboration: Collaborate with service advisors and technicians to ensure accurate parts selection for vehicle repairs.
  • Warranty and Returns: Process and manage parts warranties and returns.
  • Industry Knowledge: Keep up-to-date with the latest product information and developments in the automotive parts industry.
  • Inventory Counts: Assist with regular inventory counts and ensure stock levels are maintained.
  • Company Policies: Adhere to company policies, procedures, and safety standards.

Requirements:

  • Experience: Prior experience in automotive parts and accessories, or a similar field, preferred.
  • Knowledge: Strong knowledge of automotive parts, components, and systems.
  • Customer Service: Excellent customer service and communication skills.
  • Accuracy: Ability to accurately identify parts and provide appropriate recommendations.
  • Technical Skills: Proficient in using electronic parts catalogs, computer systems, and other reference materials.
  • Organizational Skills: Detail-oriented with strong organizational and time management skills.
  • Work Environment: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Computer Skills: Basic computer skills and familiarity with inventory management software.
  • Driver's License: Valid driver's license with no speeding violations over 20MPH.

Benefits:

  • Competitive Compensation: Competitive compensation package.
  • Healthcare Benefits: Healthcare benefits package, including an exceptional medical plan, dental, and vision coverage.
  • Retirement Plan: 401(k) retirement plan with company match.
  • Paid Time Off: Paid time off and holiday pay, and Sick Day allowance.
  • Employee Discounts: Employee discounts on vehicle purchase, service, and parts.
  • Career Growth: Opportunities for career growth and advancement within the company.
  • Disability Benefits: Short & Long Term Disability and Critical Illness plan.

About the Company:

Don Thornton Volkswagen of Tulsa is a leading Volkswagen dealership in Tulsa, Oklahoma. We are committed to providing exceptional customer service and offering a wide selection of new and used Volkswagen vehicles. Our dedicated team of automotive professionals strives to create a positive and enjoyable car buying experience for our customers. We value our employees and provide a supportive work environment that fosters growth, learning, and success.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.